Management
Any attorneys who wants to grow their business needs to accept online credit card payments. Many clients are able and willing to pay only by credit card, whether for payment flexibility, consumer protection or other reasons. Further, they are more likely to pay, and pay quickly, if they receive a bill they can pay online.…
When it comes to marketing your law firm, there are so many ways to get your message out there. It might be a little overwhelming when faced with the decision of where to spend your time and resources when it comes to marketing and attempting to set your law firm’s brand in your community and…
Podcasts fit into today’s culture. People are multitaskers, and they do not have to stop what they are doing to listen to a podcast. Anyone can listen as they perform household chores, drive, exercise or relax. What’s more, people can listen to a podcast after it has been presented. A law firm can use a…
Customer relationship management (CRM) strategies have steadily become integral to businesses around the world, as increased access to data has given companies the ability to analyze and manage all steps of the customer acquisition and retention process. Law firms are also coming to recognize the value of client relationship management, and how it can support…
There is only one thing that is for certain and that is that things will always change, no matter how much you would like them to stay the same. Law firms are not immune to this, but hold off on calling a psychic just yet. There are a few things firms can do now to…
No one ever thinks it is going to happen to them. Whether it is a flood, hurricane, tornado, earthquake or a fire, we tend to think that these disasters happen to other people. But when it happens to you, it can be devastating to your personal and professional lives. I should know, in 2011, I…
One of the most nagging issues facing law firms in the digital age is how to improve attorney productivity. Research indicates attorneys only spent roughly 30 percent of each work day on billable hours tasks. In other words, lawyers are only working billable hour tasks for 2.4- hours out of an 8-hour day. The rest…
Over the last twenty years, e-discovery has become a significant part of litigation. Even in relatively uncomplicated cases, e-discovery can play a significant role in success or defeat. Most lawyers think that e-discovery is only significant when dealing with large scale litigation involving huge corporations. But even individuals can create a huge amount of data…
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